A Big Journey Company Tour director and/or our local tour guide(s) will be accompanying you on your journey to ensure that you have the most amazing time whilst visiting the United Kingdom. In the meantime; we have put together some useful information that will hopefully answer those pre-travel questions and you may have.

Passports & Visas
All visitors to the United Kingdom must be in possession of a passport that is valid for a minimum of six months at the time of entry and has been issued within the last ten years. As of November 2018, citizens from the U.S.A and Canada do not require a visa for entry to the United Kingdom. All other nationalities must check the visa entry requirements before your departure. We recommend having a copy of the photo page of your passport when you travel, to expedite the process of replacing any documents lost while travelling. Keep the originals separate from the copies. Please be sure to fill out the "Emergency Next of Kin" section in your passport.

Health, Medication & Travel Insurance
Please let The Big Journey Company know prior to your departure if you have any specific medical conditions or dietary requirements to ensure that you have a safe and pleasant tour with us. If you take any prescription medication on a regular basis, please ensure to bring ample supply with you to the U.K and keep it in your hand luggage at all times. We do recommend that you bring with you a small first aid kit of supplies for any minor ailments such as headaches, stomach problems etc. Whilst away from home in a different country, it is important and essential that you have taken out travel insurance policy that will cover for any form of medical emergencies and any other unforeseen emergency circumstances. Your insurance policy MUST include, but not limited be to, health insurance and cancellation insurance. Please ensure to have a copy of your travel insurance policy with you that states the travel insurance policy number and 24-hour emergency telephone number.

Travelling with CPAP or other Medical Machines

Inform The Big Journey Company that you are travelling with such a device as early as possible and well before you travel. This is especially important in places where there may be issues with power supply, such as on safari or small cruise ships. Also,
-Check that you have the correct electrical and voltage adapters for the country and accommodation you are visiting;
-Check with your airline that they allow your device to be carried as additional hand luggage and ensure that your device is easily accessible and properly labelled as medical machinery;
-Always carry a letter from your medical practitioner prescribing its use for you;
-Ensure you have details of your machine separately in case of the need to secure repairs/replacements whilst you are travelling;
-Check with your medical practitioner about the use of tap or bottled water in the event that distilled water cannot be sourced in the country you are travelling to.

Please note, if you require distilled or ionised water, you must inform The Big Journey Company of this at least two weeks ahead of travel so we are able to make preparations with our ground agents. There will be an additional charge for this.

The United Kingdom is a great destination to visit any time of year however you just never know what the infamous unpredictable weather forecast will bring! Weather forecasts for spring/summer are usually quite mild with longer and lighter days. Be prepared for the sunshine and of course, for the RAIN! Please ensure to check the weather forecast for the U.K before you depart as this will give you a better idea of what clothing to pack and what weather to expect whilst you are there. A good website to check the weather for your destination is www.accuweather.com

What to Pack
Our suggestions would be…. Take wrinkle-resistant, easy-care/comfortable clothing and bring enough underwear and socks for the duration of the trip. Spare batteries for cameras, phone chargers, very comfortable walking shoes (VERY IMPORTANT!!), a light rain jacket (just in case), a few smart casual outfits for the evening, sunscreen, personal toiletries, basic first aid kit, sunglasses and a sunhat or cap. Don’t forget to bring a fleece/hoodie for cooler mornings and evenings. Depending on the hotels you are staying at; laundry services may be available at an additional cost.

Travel Plugs/Adapters
Electricity in the U.K is 220-240V. It is recommended that you purchase a U.K travel plug adapter(s) (usually three square pins) before you arrive so that you can continue to use any electrical appliances you bring with you such as Cameras/Phone chargers. You may want to look for the adapters online on shopping websites such as Amazon for example.

International airlines are often strict about the size and weight of checked in baggage and carry-on luggage. Please contact your airline or visit its website for specific luggage requirements prior to your departure, as size and weight limitations may vary according to the airline and destination. Please bring only one large suitcase per person plus hand luggage. We have no weight restrictions as we are not taking any domestic flights.

Currency and Money
The currency in the United Kingdom is the British Pound Sterling (£). It is your own personal choice how much currency you take with you to the U.K however we do recommend that you do not carry or display large sums of cash. ATM machines are easily accessible in the U.K for any additional cash you may require along the way. Major credit cards are widely accepted in large hotels, restaurants and shops. Visa and Mastercard are the most widely accepted credit cards however some places may not accept cards such as Diners Club or American Express, therefore it is suggested it’s best to bring more than one card. If you intend to use any of your debit or credit cards whilst in the U.K; please make sure that you contact your bank before you leave to inform them that you will be travelling to the United Kingdom in order not to cause any problems using your cards or whilst on the trip.  

Important Note – The U.K uses chip-and-pin credit cards, so cards with magnetic strips on the back (commonly used in North America) may not work with certain automated machines. You might want to carry some extra cash in your wallet to use in these situations just in case.

Our local travel service providers are paid well and fairly for their work. However, it is usual for groups to tip guides and drivers and it would be reasonable for each group member to factor in a contribution of around GBP 9 per day. We ask for you to place your gratuities into an envelope and clearly mark with your name(s) and hand over to your tour director so that they can pay out all gratuities on your behalf to everyone who plays a part in the smooth running of the tour and provides any form of service to our group at each location throughout the trip.

Mobile/Cell Phone Charges
Making phone calls or sending message from your cell/mobile phone can become very expensive should you decide to use it whilst in the U.K. If you do intend to use your mobile/cell phone, it may be worth contacting your provider to see if any deals/offers are available for usage in Europe. The vast majority of our hotels and other accommodation provide free Wi-Fi access for its guests making it a cheaper alternative for contacting friends and family at home via skype or facetime for example.

Time Difference
The United Kingdom is on Greenwich Mean Time and is +5 hours ahead of EST and +8 hours ahead of PST

Safety and Security
Use common sense and take basic safety precautions especially in crowded tourist areas. Keep valuables locked away and don’t wear expensive watches or jewellery, flash expensive cameras, or walk in deserted areas. Go exploring in pairs wherever possible, rather than on your own. If in doubt, please ask your Tour Director or at your accommodation for safety guidelines.
Your arrival day in the United Kingdom
Upon your arrival; once you have cleared passport control and collected your baggage at London Heathrow airport; please make your way to the arrivals hall. The airport may be busy so please ensure to take the time to stop and look around for your transfer representative who will be waiting to collect you; they will be holding a sign with ‘The Big Journey Company’ on it. As long as we have your flight arrival details in advance, we will ensure that we meet you at the airport and transfer you to the hotel. Please note: your included airport transfers for this tour are only applicable if your flight is arriving at London Heathrow airport.

Please note that standard check in at the hotel is around 3pm so your room may not be available upon your arrival should you arrive earlier than this time. For those arriving early in the morning, we will do everything we can to work with the hotel to get you an earlier check in.

If you have any other questions that we have not covered here then please send us an e-mail to: info@thebigjourneycompany.com

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© The Big Journey Company 2016 - 2019. All rights reserved.
Holiday tours are operated by The Big Journey Company Limited. Registered in England. Registered office: Marron Bank, Branthwaite, Cumbria, CA14 4SZ. Registered number: 6532140. VAT number: 290797457. The Big Journey Company Limited is a member of The Travel Trust Association member number U5675 and holds an Air Travel Organiser’s License number T7282.